Shipment
Goods will be shipped by one of the following services:
1) Hongkong Post
2) Courier
3) DHL
4) FedEx
5) UPS
Shipping Fee (HK Dollar)
All of the pricing below are for information only, the exact amount of shipping charges will be calculated on the receipts.
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Hong Kong - Delivery lead-time: 3-5 working days
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Self Pick-up Free-of-Charge
Reachwide Enterprise Limited
Add：Rm. 507, 5/F., David House, 8-20 Nanking Street, Kowloon, Hong Kong.
Tel：(852) 2375 0392
Business Hours:
Monday to Friday:9:30 a.m. — 7:00 p.m.
Saturday: 9:30 a.m. — 1:00 p.m.
Sunday and Public Holiday: Close
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檢視較大的地圖
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Mailing or Delivery within Hong Kong
Single address per order : HK$35.
Free Delivery for order (excluding shipping cost) amounts to HK$1,000 or more.
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Macau - Delivery lead-time: 4-7 working days
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1 to 6 shipping weight_units (S_Weight): HK$35
From the 7th (S_Weight) onward, EACH additional (S_Weight) will be charged: HK$2
(e.g.：7 (S_Weight): HK$37 ;
16 (S_Weight): HK$55 ;
31 (S_Weight): HK$85 )
Free Delivery for order (excluding shipping cost) amounts to HK$1,500 or more.
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China / Taiwan / Asia Area (excluding Japan)
Delivery lead-time: 5-25 working days
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1 to 3 shipping Weight units (S_Weight): HK$80
From the 4th (S_Weight) onward, EACH additional (S_Weight) will be charged: HK$15
(e.g.：4 (S_Weight): HK$95 ;
13 (S_Weight): HK$230 ;
20 (S_Weight): HK$335 )
*Over 60 (S_Weight), please contact us for quotation
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Japan / Australia / New Zealand
Delivery lead-time: 5-14 working days
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1 to 3 shipping Weight units (S_Weight): HK$85
From the 4th (S_Weight) onward, EACH additional (S_Weight) will be charged: HK$17
(e.g.：4 (S_Weight): HK$102 ;
13 (S_Weight): HK$255 ;
20 (S_Weight): HK$374 )
*Over 60 (S_Weight), please contact us for quotation.
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USA / Canada - Delivery lead-tim: 7-13 working days
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1 to 3 shipping weight units (S_Weight): HK$90
From the 4th (S_Weight) onward, EACH additional (S_Weight) will be charged: HK$20
(e.g.：4 (S_Weight): HK$110 ;
13 (S_Weight): HK$290 ;
20 (S_Weight): HK$430 )
*Over 60 (S_Weight), please contact us for quotation.
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Europe Area - Delivery lead-time: 7-20 working days
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1 to 3 shipping Weight units (S_Weight): HK$105
From the 4th (S_Weight) onward, EACH additional (S_Weight) will be charged: HK$22
(e.g.：4 (S_Weight): HK$127 ;
13 (S_Weight): HK$325 ;
20 (S_Weight): HK$479 )
*Over 60 (S_Weight), please contact us for quotation.
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Other Country - Delivery lead-time: 10-25 working days
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1 to 3 shipping Weight units (S_Weight): HK$120
From the 4th (S_Weight) onw ard, EACH additional (S_Weight) will be charged: HK$30
(e.g.：4 (S_Weight): HK$150 ;
13 (S_Weight): HK$420 ;
20 (S_Weight): HK$630 )
*Over 60 (S_Weight), please contact us for quotation.
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Shipping Fee Table
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| Area Shipping Weight Unit (S_Weight) |
1-6
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≧7
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| Hong Kong (Order≧HK$1,000 free delivery) |
HK$35
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Macau (Order≧HK$1,500 free delivery)
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HK$35
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+@HK$2
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| Area Shipping Weight Unit(S_Weight) |
1-3
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≧4
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| China/Taiwan/ Asia Area (excluiding Japan) |
HK$80
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+@HK$15
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| Japan / Australia / New Zealand |
HK$85
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+@HK$17
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| USA / Canada |
HK$90
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+@HK$20
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| Europe Area |
HK$105
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+@HK$22
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| Other Country |
HK$120
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+@HK$30
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Returns
All our products have 14 days return and money-back guarantee if you are not satisfied with it. Original shipping and handling charges are non-refundable. Customer is responsible for all shipping and handling charges for product return.
Please contact us before returning a product.
Read first our return conditions:
1. Within 14-days from delivery you may return any item purchased at our shop by any reason you consider necesary.
2. Goods should be returned in seleable conditions. We won't accept for exchange/refund:
Any item returned at more than 14 days from delivery
Any item that has been use, washed or tags were removed
Any item that has stains, food or other sustain on it.
Please do not send us items that do not meet these conditions, as we do not issue refunds for non-qualifying items and neither we can return the items to you.
3. If we consider that the problem with the item is our responsability (i.e. mistake on the requested size, bad typo on the products customization) we WILL REFUND shipping costs.
All refunds are made via PAYPAL. You only need to open an account (takes you 2 minutes) and then they'll deposit your funds into your bank account. If your country is not on the available list of Paypal or you don't have a bank account, we'll find other ways to refund, but probably we'll have to discount extra fees for other services.
Items lost in mail
Since all of our shipping methods are online tracked, if an item fails to be delivered by mail service we will re-ship goods after confirmation of lost/damage in mail. Re-ship will be made by courier delivery in the faster way as possible. If your item was unique, you'll receive a full refund of it.
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